Casting.com Support

If you are an industry professional that would like to join our platform, please fill out our request form and someone will get back to you about setting up...

If you are a representative, there will be no membership fee to use our (CastingApp) system.  Our system will always have a free plan for your talent. A...

All representatives will have the ability to add any number of staff members to their account. You can do this by clicking on the 'settings' icon on...

If you are new to Casting.com, please see the video below that will give you a general walk through as a representative. Once a staff member has added you t...

All divisions can be created in the settings tab of your account. You can then allocate your talent to those specific divisions and that information will ap...

At the top right hand corner of your account, there is an icon for settings. In the settings area, there will be a tab called 'settings/preferences'...

Our new and improved worksheet will include the ability to turn on and off your Action, Pending and Completed Items.  If you are on the 'Completed...

If your talent has set up an account but you can't see it, it's most likely that they have not added you as their representative. Please let talent ...

There will be several places you can invite talent to join our system and be connected to your agency. The first would be the direct link in your settings/p...

If your talent has uploaded images to their account, please make sure all content is marked as 'shown' on their page. The video will refere...